This policy explains what information Vorulo (“we”) collects through vorulo.com, how we use it and the choices you have. Last updated: October 9, 2026.
Information We Collect
- Order details. Your name, email address, phone number, billing and shipping addresses, and the items you buy.
- Account details. If you create an account, your email address, a password (stored in hashed form) and your saved addresses and order history.
- Messages. What you send us through the contact form or by email.
- Payment information. Payments are handled by our payment processors. We do not receive or store your full card number.
- Technical data. Your IP address, browser type and the pages requested, recorded in server logs for security and troubleshooting.
How We Use It
- To process, ship and support your orders, including returns and refunds.
- To send order confirmations, shipping notices and replies to your messages.
- To keep the site secure and prevent fraud.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not use it for advertising on other sites.
Cookies
The store uses cookies that are needed for it to work: they keep items in your cart, keep you signed in and remember your checkout details during a visit. If analytics or advertising cookies are ever added, this policy will be updated first.
Who We Share It With
- Shipping carriers such as USPS and UPS, to deliver your order.
- Payment processors, to take payment and issue refunds.
- Service providers that host the site and deliver our email.
- Authorities, when the law requires it.
Orders placed in our eBay store are also subject to eBay’s own privacy policy.
How Long We Keep It
We keep order records for as long as needed for returns, accounting and legal requirements. You can ask us to delete your account at any time. Some order records may need to be kept after that for tax and legal reasons.
Your Choices
You can view and update your details in your account. You can also ask us for a copy of the personal information we hold about you, ask us to correct it or ask us to delete it. Depending on where you live, you may have additional rights under local privacy law. To make a request, email info@vorulo.com.
Children
The site is not directed to children under 13, and we do not knowingly collect information from them.
Changes and Contact
If this policy changes, the new version is posted here with a new date. Questions about privacy can go to info@vorulo.com.