You have 30 days to return a part you bought on vorulo.com. We send a prepaid label, and you get your money back.
30-Day Returns
Start a return within 30 days of delivery.
Prepaid Label
We email a return label. You do not pay to send the part back.
Money Back Guarantee
Backed by Vorulo on every order placed on this site.
Our Money Back Guarantee
Every part is inspected, cleaned and stress-tested before it is listed. If a part you buy from Vorulo does not meet your expectations, send it back within 30 days of delivery for a full refund.
How to Return a Part
- Contact us with your order number and tell us what is wrong.
- We email you a prepaid return label.
- Pack the part with everything that came with it and send it back with the label.
- When the return arrives and we have checked it, we refund your original payment method.
What to Send Back
Return the part in the condition you received it, with any accessories, cables and brackets that were included. Please do not remove serial number labels or stickers.
Parts Sold as For Parts
Items listed as For Parts are not fully working, and the listing says what is wrong with them. They are sold as described. You can return one if it arrives different from its description.
Order on eBay?
If you bought from our eBay store, start the return from your eBay purchase history. Returns for eBay orders are handled through eBay and are covered by the eBay Money Back Guarantee.
Need help with a return? Email info@vorulo.com or use the contact form.